Effective Date: July 26, 2018
This Privacy Statement explains how we treat the personal information we collect from and about you on the websites and mobile applications where this Privacy Statement appears. This includes Philip Morris USA’s cigarette branded websites (such as Marlboro.com, VirginiaSlims.com, MyParliament.com, BensonHedges.com and lm.com) and the MHQ App.
This Privacy Statement may be amended from time to time.
ACCESS AND USE RESTRICTIONS
You must be 21 years of age or older to use this website or the MHQ App. We restrict Philip Morris USA’s cigarette branded websites, the MHQ App and brand contact lists to individuals who have certified that:
We independently verify that you are 21 years of age or older before granting access to our websites and adding you to our brand contact lists.
WHAT WE COLLECT
We collect information from you and your devices. We also receive information about you from third parties.
We collect information you provide to us:
We collect information passively:
A cookie is a small text file stored on your device that lets us know whether you’ve visited the website before as well as your navigation experience during your visit. Cookies may be used to facilitate your access to our website, enhance and personalize your online experience, personalize advertising, and recognize your computer or your device.
Web beacons are small graphics placed on our website and in email communications that are generally used to measure the effectiveness of our websites and email communications.
We may use third-party web analytics services on our websites and MHQ App that analyze how a visitor uses our website.
We collect information from third parties:
We collect information about you from third-party sources such as public and third-party databases. We also collect information about you from our business and trade partners to supplement information about you. For example, we may purchase information about your interests and hobbies to help us tailor our marketing content and communications to you. We may also receive information about you from our third-party business partners, such as your tobacco product purchase history.
WHY WE COLLECT INFORMATION ABOUT YOU
We collect information about you for marketing purposes, as well as for other purposes that include but are not limited to:
WITH WHOM DO WE SHARE INFORMATION ABOUT YOU?
HOW YOU CAN CONTROL YOUR INFORMATION
Opting Out. If you would like to stop receiving marketing communications from us, click on the “Remove Your Name” link located on the Login Page of this website or call 1-888-977-2246. Even if you opt out of receiving marketing messages, we will still send you messages about your questions and your existing or past business relationships with us.
Your Browser Settings. Your browser may give you the ability to control cookies or other tracking tools. The Help portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to delete existing cookies. Note that if you choose to disable cookies, it is possible that some of our websites’ features may not function properly. Choices you make are browser and device specific. For more information on deleting or controlling cookies, visit www.aboutcookies.org.
Do Not Track Requests. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.
Making Changes to Your Information. You can update certain information associated with your account by contacting customer service at 1-888-977-2246 or when available on the site, by logging into your account profile.
Contact Us. If you have any questions or comments about this Privacy Statement, or you would like us to update information about you, please send us an email (PMUSAPrivacyStatement@consumerconnectioncenter.com) or call 1-888-977-2246.
NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS
If you reside in California, you have the right to ask us one time each year for information identifying any third parties with whom we have shared your personal information for their direct marketing purposes. You can also request a description of the categories of personal information disclosed to that third party in the preceding calendar year. To make such a request, please send us an email or call 1-888-977-2246. Indicate that you are a California resident making a “Shine the Light” inquiry.
HOW WE PROTECT YOUR INFORMATION
We recognize the importance of maintaining the security of your information. We have implemented technical, administrative and physical security measures designed to protect your information from unauthorized access, disclosure, use and modification. Unfortunately, guaranteed security does not exist on the Internet or offline. We therefore cannot guarantee that your information will be free from unauthorized access by third parties.
LINKS TO THIRD-PARTY WEBSITES
From time to time, we may provide links to unaffiliated third-party websites. These websites operate independently from Philip Morris USA and may have their own privacy statements in place, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not operated by or on behalf of Philip Morris USA, we are not responsible for their content or your use of the websites.
CHANGES TO THIS PRIVACY STATEMENT
This Privacy Statement may be updated periodically and will be posted on our website and in the MHQ App, indicating when it was last updated. If there are material changes to our Privacy Statement, we will post a prominent notice on our websites, in the MHQ App and/or provide other notice as required by law. Use of our website or the MHQ App following such changes constitutes your acceptance of the revised Privacy Statement then in effect.